Known Website Issue - We are actively working to resolve an issue on the website that involves new account creation due to a recent platform upgrade.
Every day, hundreds of people use and enjoy our products and services. In order to provide you with great services and make them better, we may collect both personal information and non-personal information (collectively, as "Information").
1. Information Provided by You
When using our Websites, we may collect, process, and combine Information with your consent. We may contact you from time to time to provide you with customer service or other online services. We may collect Information from you and other sources to operate, tailor content, personalize, adjust and improve our Properties, and to send you messages or personalized information about our services, new features and more, including for marketing and promotional purposes.
Specifically, we may collect Information from you when you:
Create an Account
We may collect certain Information from you when you create an account, such as your first and last name, date of birth, address, postal code, email address and username, as well as information about your interests in and use of various products, programs and services and marketing preferences. Additionally, we may collect Information when you provide third party account details (e.g., Steam, UPlay, etc) to your account. You may access services and support across our websites such as the forums, email newsletters and email. When you create an account, a public profile is also created for your account. This public profile will show your username and the date you created your account.
Use Our Websites
Sign up for Tournaments, Contests, and Promotions
Use Customer Service
In order to provide you with customer service and assist you with resolving any issues you may have, we may collect Information from you including your contact details, together with details of your customer service issue and its resolution.
Sign up for Newsletters, Emails, and/or Surveys
We may offer you the ability to receive newsletters periodically by email about our products and services. We may, from time to time, send you surveys in order to improve consumer experience with our services.
Purchase Products or Services Online
Chats, Message Boards and Forums
We may make chats, message boards, forums, blogs, news groups and other accessible forums and community tools available to you. From time to time, we may use the content you write (including your name or gamertag if you post it) for promotional purposes, in e-mail newsletters or elsewhere, and by using the Websites, including, without limitation, these chats, forums, message boards, news groups, and other community tools, you agree that we may do so. Accordingly, you should exercise caution when deciding to disclose your personal information in these areas, since anyone - not just us - may use publicly posted information.
You can interact with some Websites through social networking sites, such as Facebook and Twitter (or social media plug-ins and applications) ("Social Media"). When you interact with us and/or the Websites through Social Media you acknowledge that we may access your Information, solely in accordance with your Social Media privacy settings, and use it to create an account, or link your Social Media account to your account; give you exclusive content; personalize your online experience with us within and outside our Websites; and contact you in accordance with applicable marketing preferences through Social Media or directly by sending you the latest news, special offerings, and rewards.
2. How We Share Your Information
We may share Information, with our members, law enforcement, to exercise, establish or defend our legal rights, and to protect the vital interests of any person.
We may share Information with administrators in order to provide you with products or services.
We may disclose your Information in the good faith belief that we are required to do so by law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability.
We may disclose your Information with third parties where we believe this is necessary to protect the vital interests of any person.
3. How We Protect Your Information
We take a range of security measures designed to help protect your Information and keep it confidential (unless it is non-confidential by nature, for example, publicly-available information). Additionally, we will only share your relevant Information with our Website administrators and moderators.
However, complete online and offline security can never be guaranteed, so you should always take care when sharing your information online. We also take steps to ensure that the personal information collected is protected from misuse and alteration. However, the Internet by its nature is not a secure environment and the nature of security risks is constantly evolving, as are the technical and organizational industry standards relating to management of those risks. The complete security of any personal information collected, stored or used by us cannot therefore be guaranteed.
4. Controlling Your Information
You have choices over the Information you provide us and how that Information is used. You can exercise your choices by updating your account preferences and settings on your devices and third party accounts. If you do not want to provide us with personal information, then you can choose not to provide it. If you choose not to provide us with your Information, we may be unable to provide you with the relevant products or services that you want. For example, without providing personal information, you may not be able to create an account on our Website.
5. Agreement to Policy
Last revised: July 07, 2018
Comments: Changes to the policy, with the addition of how to withdraw your consent of data usage from our Websites.